Monthly Archives: July 2009

ZEBRA apgavikai

ZEBRA internetą naudoju gan ilgai, gal 4-5 metus. Iki šiol nebuvo jokių nesklandumų.

Pradžiai, mano planas buvo Bazinis, bet lygiai prieš metus, ZEBRA padidino greitį, ir perėjau prie Bazinis+. Nuo to laiko prasidėjo įvairiausi “lagai”. Užeidavo į savaitę bent po kartą, bet tylėjau nieko nesakiau, visgi internetu naudojasi daug žmonių. Čia neperseniausiai, gal prieš porą savaičių (09-07-03) interneto greitis sumažėjo dvigubai (krito nuo 1024 Kbps iki 512Kbps). Galvojau, kad tai dėl lago – bet ne, jis buvo akivaizdžiai sumažintas iš TEO bazės. Paskambinau į aptarnavimo skyrių pasiteirauti kas ir kaip čia. Atsiliepęs konsultantas pats buvo nustebęs, nieko negalėjo pasakyt. Sako “Gerai, užregistruosime kaip gedimą”. Gal po pusvalandžio nuo skambučio persikrauna modemas… Galvojau sutvarkė, o kur gi tau – pasižiūriu, interneto greitis dar per pus sumažintas, t.y. dabar greitis 315 Kbps. Nuo tos dienos aš skambinau jiems nekartą, bet veltui. Jie vis registruoja kaip gedimą, gaunu sms, kad problema “sutvarkyta”.

Kaip pasiūlytumėt elgtis šioje situacijoje?

Disconnects very frequently. Telia problem.

Good morning ladies and gentlemen.

Every day, all day, I get disconnects.

This is NOT a problem with my ISP, but it is a problem with Telia. I run a tool called pingplotter which basically does a tracert every second and plots the results in a graph, which runs all the time (i’ve been running it since I first started to get disconnected).

All of my hops through my ISP, and through Cable and Wireless are fine, but when they go from Cable and Wireless to Telia, at ( the connections to this hop (and obviously beyond) often dies for periods of up to 45 seconds.

This can happen as much as five times in the space of five minutes, or once an hour, or once every three hours. it’s very random but in peak times it’s very problematic.

Here is a tracert from when the issue is fine. (21/07/2009 06:55:20 UK time)

Tracing route to []
over a maximum of 14 hops:

1 <1 ms <1 ms <1 ms . []
2 29 ms 43 ms 40 ms []

3 38 ms 37 ms 20 ms []
4 33 ms 35 ms 41 ms []
5 35 ms 45 ms 34 ms []
6 87 ms 45 ms 68 ms []
7 44 ms 29 ms 46 ms []
8 39 ms 42 ms 41 ms []
9 31 ms 39 ms 56 ms []
10 42 ms 57 ms 35 ms []
11 82 ms 45 ms 48 ms []
12 56 ms 38 ms 37 ms []
13 * * * Request timed out.
14 * * * Request timed out.

Trace complete.

And here is one from when it’s gone tits up. (21/07/2009 07:11:40 UK time)

Tracing route to []
over a maximum of 14 hops:

1 <1 ms <1 ms <1 ms . []
2 23 ms 21 ms 24 ms []

3 41 ms 27 ms 29 ms []
4 41 ms 35 ms 45 ms []
5 32 ms 45 ms 38 ms []
6 51 ms 35 ms 43 ms []
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.

Trace complete.

I’ve read a lot of the threads on this forum to see if other people had the issue. A lot of people have seemed to have similar issues and have been told it’s their ISP.

Rest assured, this problem has been on going for several months, I have contacted my ISP ( often about this and they confirm that it is an issue with Telia, not their network and that several of their customers who play World of Warcraft are experiencing the same issue and have contacted them about it.

Some more detail:

I am connecting to the internet via an ethernet cable to a Belkin router (but have tried connecting without the router and still had issues).

My connection experiences no other problems, only WoW is effected, the issues happen all the time but mainly at peak times, my connection speed right now, according to to Paris is 7941kbps downstream and 2485kbps upstream with a ping of 54, having done many speedtests during the wow disconnects, I can confirm that the speed never drops and the ping never rises very much during these outages.

I do share my connection, but all of my computers experience the same issue.

It appears to ONLY be a Telia problem. I apologise for sounding a little angry but it’s getting irritating being disconnected for 5-45 seconds at a time at random frequencies. It’s stopping me from playing arena (no one wants to group with me as I just disconnect all the time) and it’s wiping raids when I am tanking. In addition to this it’s causing me a lot of frustration.

Telia connection issues.

Dear tech support.

The last few days i have been having trouble with frequent disconnecting, to verify the source of the problem i tried multiple solutions found in the sticky’s on this forum and disabled my UI addons, Firewall, Forwarded the Wow ports to my pc, resetted my router, called my ISP to check if they were blocking ports/ having routing or networking issues. Ive tried removing my router , i updated drivers etc etc etc.

All the solutions offered were of no assistance and i decided to do some testing of the routing to the servers.

These are the tracert results of multiple traces, it takes 9 hops to get to the server IP found through netstat.

Tracing route to []

over a maximum of 30 hops:

1 1 ms 1 ms <1 ms []
2 7 ms 7 ms 7 ms []
3 7 ms 7 ms 7 ms []
4 7 ms 7 ms 7 ms []
5 23 ms 23 ms 23 ms []
6 * 23 ms 23 ms []
7 25 ms 25 ms 25 ms []
8 25 ms 25 ms 26 ms []
9 25 ms 25 ms 25 ms []

1 1 ms <1 ms <1 ms []
2 6 ms 7 ms 7 ms []
3 7 ms 7 ms 7 ms []
4 7 ms 7 ms 7 ms []
5 23 ms 23 ms 23 ms []
6 23 ms 23 ms 23 ms []
7 25 ms 25 ms 25 ms []
8 25 ms 25 ms 25 ms []
9 * 26 ms 25 ms []

1 1 ms <1 ms <1 ms []
2 7 ms 6 ms 7 ms []
3 7 ms 7 ms 7 ms []
4 7 ms 7 ms 7 ms []
5 23 ms 23 ms 23 ms []
6 29 ms 23 ms 24 ms []
7 25 ms * 25 ms []
8 25 ms 25 ms 25 ms []
9 26 ms 26 ms 24 ms []

Some additional info

Location : Tiel, Netherlands.
ISP : Concepts ICT 24 mbit ADSL
Carrier: BBned
Server: Trollbane
Location of character : Anywhere, this happens in all zones and continents, including instances.
Router type : Siemens Gigaset sx762
Type of connection : Ethernet Lan cable.

As you can see in the trace information, i experience packet loss once the signal reaches the Telia servers. To my knowledge Telia is blizzards ISP and hosting provider. If not so, it does play a very important role as carrier. There are quite a lot of players experiencing the same type of problems as i am having, resulting in high latency or frequent disconnecting or in the worst case both.

Having checked all factors that are within my own reach, i want to ask Blizzard to check out why packet loss occurs at the Telia servers. I ran about 200 Tracert’s , and have them all in a textfile. Roughly 60% of them show packet loss in the last 4 hops. which is the moment that the data arrives on the Telia servers.

In all fairness, this issue can also be caused by sloppy routing through the 5th hop []
It shows a slight increase in latency there and after that the packets seem to get lost , so it could be that they just dont arrive. I have experienced similair problems in the past with an ISP using BBned. After switching ISP’s using a different carrier network the problems vanished.

Please, dear tech support peeps. This problem is affecting quite a lot of players. You are probably a big customer of Telia, so its only fair to have them research the problem thoroughly and address any problems they might have. Your paying them money, demand quality for that money. We do the same with your company and in my opinion ur holding your end of that bargain game-wise, but this issue has been around since vanilla Wow and its about time u start demanding some quality from your ISP and/or Carrier.


UAB TEO apgaudinėja

Kaip paprastai, gavau sąskaitą už laidinio telefono paslaugas 125 Lt.Pradėjau šifruoti, už ką tokia suma.Pasirodo, iskaičiuotas mokestis už praeitą laikotarpį 65,17 Lt, kaip skola.Paskambinus ir pradėjus aiškinti, paaiškėjo,kad yra jau ir permoka 15 Lt.Taigi,liko tik 45,09 Lt.

Tas pats kartojasi keletą kartų šiais metais.Būkite būdrūs ir tikrinkite sąskaitas,o ne bėkite tuoj pat mokėti. el.p:

Teismas privertė Konkurencijos tarybą tirti skundus dėl TEO LT

Tik po du metus trukusių žygių ir teismų karuselės, alternatyviesiems operatoriams pavyko pasiekti, kad Konkurencijos taryba pradėtų tyrimą, ar bendrovė TEO LT, 2007 m. teikdama fiksuotojo telefono ryšio paslaugas, nepiktnaudžiavo dominuojančia padėtimi. Tyrimą Konkurencijos taryba sutiko pradėti tik po to, kai tą padaryti ją įpareigojo teismas.

Anot rinkos dalyvių, šis atvejis – dar vienas gyvas pavyzdys, kaip neefektyviai prižiūrima konkurencija Lietuvos telekomunikacijų rinkoje. Rinką prižiūrinčių institucijų funkcijos neapibrėžtos, todėl dominuojančių operatorių  piktnaudžiavimu norintys pasiskųsti maži operatoriai sako pagalbos nerandantys nei Konkurencijos taryboje, nei Ryšių reguliavimo tarnyboje.

Tuo tarpu  TEO LT atstovų nuomone, šį ginčą tarp TEO ir jos mažesnių konkurentų turėtų nagrinėti ne Konkurencijos taryba, o Ryšių reguliavimo tarnyba (RRT).

“Balso telefonijos paslaugų rinkoje egzistuoja daug ją reguliuojančių nuostatų ir apribojimų. Daugelį jų nustato bei rinkos dalyvių veiklą reglamentuoja RRT. Todėl, mūsų nuomone, būtent ši institucija ir turėtų nagrinėti ar yra laikomasi jos nustatytų įpareigojimų”, – sako Antanas Bubnelis, TEO LT atstovas spaudai .

Pasak p. Bubnelio, TEO šiuo bei visais kitais atvejais laikosi RRT reikalavimų, konkuruoja  rinkoje sąžiningai ir yra pasirengusi visapusiškai bendradarbiauti su Konkurencijos taryba jos tyrimo metu.

Įpareigojo teismas

Konkurencijos taryba VZ.LT patvirtino, jog tyrimas dėl TEO LT veiksmų  atitikimo Konkurencijos įstatymo 9 str., pradėtas birželį. Jis pradėtas teismo įpareigojimu.

Tyrimas bus vykdomas pagal penkių alternatyvių fiksuotojo ryšių bendrovių “CSC Telecom”, “Nacionalinis telekomunikacijų tinklas”, “Cubio”, “Norby Telecom”, “Interneto pasaulis” skundą.

Nuspręsdama pradėti tyrimą dėl TEO LT veiksmų, Konkurencijos taryba liepos pradžioje konstatavo, kad remiantis pateiktais skaičiavimais yra pagrindo įtarti, jog TEO LT kainodara pareiškėjų atžvilgiu galėjo būti diskriminuojanti ir lemianti pranašumą.

Sena istorija

“Šiuos TEO LT veiksmus Konkurencijos tarybai apskundėme dar 2007 metais dėl, mūsų nuomone, diskriminacinės TEO LT kainų politikos smulkiųjų konkurentų atžvilgiu. Už skambučius į alternatyvius tinklus TEO LT abonentams tuomet buvo nustačiusi itin aukštas kainas, neproporcingai dideles patiriamiems kaštams. Antra, mūsų vertinimu, kai kurių TEO LT paslaugų didmeninės kainos buvo net didesnės už mažmenines kainas – o tai ne kas kita, kaip kainų spaudimas. Manome, kad šiais veiksmais TEO LT piktnaudžiavo dominuojančia padėtimi rinkoje”, – dėstė  Vidas Pukėnas, vienos iš penkių pareiškėjų UAB “Nacionalinis telekomunikacijų tinklas” direktorius.

Penkių bendrovių skundas dėl TEO LT veiksmų Konkurencijos tarybai buvo pateiktas dar 2007 m. lapkričio 15 d. Motyvuodama tuo, kad tirti pareiškime nurodytus faktus turėtų Ryšių reguliavimo tarnyba, Konkurencijos taryba 2008 m. sausio 31 d. atsisakė pradėti tyrimą. Tokį institucijos sprendimą penkios ryšių bendrovės apskundė teismui.

Vilniaus apygardos administracinis teismas 2008 m. birželio 6 d. šį skundą taip pat atmetė. Tuomet alternatyvūs fiksuotojo ryšio teikėjai pateikė apeliacinį skundą Lietuvos vyriausiajam administraciniam teismui, kuris š.m. balandžio 29 d. panaikino žemesniojo teismo sprendimą ir įpareigojo Konkurencijos tarybą atlikti tyrimą.

Kryžiaus kelias

“Ne pirmą sykį susiduriame su tuo, kad tenka laukti ilgus metus, kol Lietuvoje pradedama teisiniu būdu spręsti ginčus dėl dominuojančio operatoriaus veiksmų”, – konstatuoja p. Pukėnas.

TEO LT ir šios įmonės pirmtakė AB “Lietuvos telekomas” už piktnaudžiavimą dominuojančia padėtimi (Konkurencijos įstatymo 9 str. pažeidimas) jau ne sykį yra susilaukusi finansinių sankcijų.

Konkurencijos taryba 2000 m. gruodžio 22 d. šiai bendrovei skyrė 150.000 Lt baudą, 2002 m. vasario 21 d. – 2,08 mln. Lt baudą, o 2006 m. lapkričio 5 d. – 3,01 mln. Lt baudą.

Konkurencijos įstatymas už piktnaudžiavimą dominuojančia padėtimi ūkio subjektams numato piniginę baudą iki 10% bendrųjų metinių pajamų praėjusiais ūkiniais metais.

Грузинская “дочка” TeliaSonera оштрафована

Национальная комиссия коммуникаций Грузии (GNCC) выявила нарушения в деятельности второго по величине сотового оператора в стране – компании Geocell, владельцем которой является TeliaSonera.

Как сообщили “Интерфаксу” в комиссии, Geocell осуществляла услуги доступа в Интернет без соответствующей авторизации.

В связи с выявленной незаконной деятельностью на компанию наложен штраф в размере 5 тыс. лари (около $3 тыс.).

По словам собеседника агентства, в Geocell объясняют данный факт тем, что компания “по техническим причинам упустила срок прохождения авторизации на интернет-обслуживание”.

Geocell учреждена в сентябре 1996 года и начала коммерческую деятельность в марте 1997 года. В настоящее время компания обслуживает около 1,5 млн абонентов, ее сеть покрывает 97% территории Грузии.

С февраля 2009 года 100%-ным владельцем Geocell является шведско-финский телекоммуникационный холдинг TeliaSonera.

Latvian government creates ‘task force’ to tackle Lattelecom matters

According to the Baltic Course, the Latvian government has set up a new body aimed at negotiating with Swedish telecoms group TeliaSonera regarding the development of Lattelecom Group. The ‘task force’ will be headed by Latvia’s economy minister, Artis Kampars, and will also include Einars Repse and Kaspars Gerhards, minsters for finance and transport respectively. The body has been instructed to examine issues such as share management with TeliaSonera, as well as considering options to help offset losses resulting from universal service provision. It is also expected that the negotiations will include discussions related to Latvijas Mobilais Telefons (LMT), which is also jointly owned by both the Latvian state and TeliaSonera.

A similar endeavour was undertaken in 2005, following repeated bids from TeliaSonera for the government’s stake in both Lattelecom and LMT. No such stake sale is expected at this time, however, with the government declaring that privatisation of state-owned shares in both operators had been postponed as a result of the current global economic climate.

New task force for negotiations with TeliaSonera set up in Latvia

A new task force for negotiations with the Scandinavian telecommunications concern TeliaSonera to discuss further development of the state-owned telecommunications companies Lattelecom Ltd. and Latvijas Mobilais telefons Ltd. (LMT) has been set up today, on July 8.

The group will be headed by Minister of Economy Artis Kampars (New Era). Also Finance Minister Einars Repse (New Era) and Transport Minister Kaspars Gerhards (For Fatherland and Freedom/LNNK) have been included, reports LETA.

The task force has been instructed negotiate with TeliaSonera about the share management and further development of Lattelecom and LMT, as well as to discuss the Lattelecom universal service provision and offset of losses thereof.

The group leader can form subgroups and recruit other experts, if necessary.

The government set up a task force for negotiations with TeliaSonera July, 2005, following the Scandinavian company’s repeated bids to the government for the state-owned interest in both telecommunications companies. The ministers of economy, transport and finance also took part in the group.

The group had to evaluate the possibilities and alternatives of selling the state-owned shares of Lattelecom and LMT.

The group staff has to be revised now, as Dombrovskis is now prime minister. Furthermore, the government’s declaration postpones the privatization of state-owned shares of Latvijas Mobilais Telefons and Lattelecom due to the current global economic situation. The declaration also foresees strengthening state control in enterprises by setting up an efficient system to supervise finances and management performance.


Afghan Telecom and Roshan Jointly Announce the Signing of the Agreement to Utilize National Optical Fiber Backbone Ring Network in Afghanistan

Afghan Telecom (AT) Afghanistan’s first long distance domestic private leased circuit (DPLC) and international private leased circuit (IPLC) provider through Optical Fiber Cable (OFC), today announced a significant agreement with Roshan to sell the transmission capacity of its National OFC Backbone Ring Network. The OFC, constructed by AT, will complement Roshan’s existing infrastructure, enabling Roshan to ensure the redundancy of its network and provide additional capacity for its growing number of subscribers. AT and Roshan intend to expand the areas of their partnership in the coming months as the OFC is extended throughout Afghanistan and connected to any part of the world through its international connectivity to Uzbekistan, Tajikistan, Iran and Pakistan.

The Ministry of Communications and Information Technology (MCIT) and AT commenced the construction of the OFC Backbone Project in April 2007. When completed, the OFC will revolutionize telecommunications services in Afghanistan, bringing high speed and high capacity telephony, internet and video services to cover 68 cities in 17 provinces of the country. The OFC project will not only improve telecommunications infrastructure in Afghanistan with provision of world class high speed voice and Internet services to rural areas, but will also generate significant direct and indirect employment in the country.

“This is an important milestone for the development of Afghanistan and the telecommunications industry. We are extremely pleased that Roshan is the first GSM operator to be entering into a commercial partnership with Afghan Telecom for fiber capacity,” said His Excellency Amirzai Sangin, Minister of Communications and Information Technology.


Roshan is the first GSM operator in Afghanistan to utilize the OFC. The OFC will enable Roshan to better serve its growing subscriber base, which today includes 3.5 million subscribers across Afghanistan’s 34 provinces. AT under its social obligation will ensure that OFC capacity and bandwidth is also available to other companies and organizations operating in Afghanistan.

“We declared our interest in, and support for, the OFC project over four years ago and we are proud to be able to express our long term commitment to Afghanistan by being Afghan Telecom’s first major anchor tenant. We believe that this project can have a significant impact on the information and telecommunications sector in Afghanistan, ensuring the availability of competitively priced capacity and infrastructure to meet the growing needs of the industry. We look forward to strengthening our relationship and cooperation with AT in the years to come,” said Karim Khoja, chief executive officer, Roshan.

About Roshan

Roshan (Telecom Development Company Afghanistan Ltd) is Afghanistan’s leading telecommunications provider, with coverage in over 230 cities and towns and approximately 3.5 million active subscribers. Roshan directly employs more than 1,100 people and provides indirect employment to more than 25,000 people. Since its inception 5 years ago, Roshan has invested almost US $400 million in Afghanistan and is the country’s single largest investor and tax payer. Roshan is deeply committed to Afghanistan’s reconstruction and socio-economic development. The Aga Khan Fund for Economic Development (AKFED), part of the Aga Khan Development Network (AKDN), is a major shareholder of Roshan and promotes private initiatives and building economically sound enterprises in the developing world. Also owned in part by Monaco Telecom International (MTI) and TeliaSonera, Roshan brings international expertise to Afghanistan and is committed to the highest standards of network quality and coverage for the people of Afghanistan.

About Afghan Telecom

Afghan Telecom (AT) is the first company in Afghanistan under Ministry of Communication and Information Technology, Islamic Republic of Afghanistan to implement a nationwide OFC network project with international connectivity. The OFC project is designed to construct a fiber optic backbone linking the main road system in the country and cover the main ring from Kabul – Kandahar – Herat – Mazar – Kabul. Other major cities like Kunduz, Ghazni, Pul-e-Khumri and Charikar are already connected.
OFC project will also benefits various ministries, universities, Internet Service Providers, GSM operators, the Afghan National Army, the Ministry of Interior, ISAF, Banks, and NGOs for efficient e-governance, e-Commerce, distance learning, etc.
Afghan Telecom signed agreements with telecom operators in neighboring countries and many international carriers to cater high capacity IPLC requirements on the OFC of Afghanistan to any part of the globe.

MegaFon Denies Interest in Buying VimpelCom Stake

Russia’s 3rd largest mobile phone network, MegaFon has denied reports that it is looking to buy a 5% stake in its rival network, Vimpelcom. The company had been reported to have considered the purchase by Russian business daily, Kommersant – but a source told Reuters that the story was not true.

The Russian newspaper had cited two sources close to the company’s shareholders as saying that the purchase had been discussed at a recent board meeting.

The Alfa Group, controlled by oligarch Mikhail Fridman owns 25.1% of MegaFon, but also owns 44% of VimpelCom.

TeliaSonera owns 36% of MegaFon, but the largest single shareholder is Telecom-invest together with its Bermuda based sister company IPOC International Growth Fund who jointly own 39% of the company. Although a Danish lawyer, Jeffrey Galmond is named as the beneficiary owner of the 39% stake, it is widely believed that former Minister of Communications and Information Technologies, Leonid Reiman is the actual owner of the stake.

A battle for control of the company is ongoing between Alfa Group and Jeffrey Galmond. A possible move to link Vimpelcom and MegaFon shareholdings could be presumed to benefit the Alfa Group against Jeffrey Galmond’s holding companies.