Monthly Archives: March 2008

Kaip TEO savo klientais rūpinasi

Esu studentė. Neseniai nusipirkau kompiutrį, o tuo pačiu gavau ir viliojantį pasiūlymą iš TEO: „6 meėn. nemokaiamai bandyti internetą be jokių įsipareigojimų“.Na, šis internetas gal ir nėra pats geriausias, bet, kaip sakoma, dovanotas arkliui į dantis nežiūrima, tad nutariau pasinaudoti šiuo pasiūlymu: vis šiek tiek sutaupysiu. Štai ir prasidėjo mano kelionė TEO keliais ir klystkeliais.

Užsisakiau šią paslaugą. Su TEO susitarėme, kad jų darbuotojas 10 ryto ateis įvesti internetą. Štai atėjo ta diena, laukiu, kol pagaliau mane „prijungs“. 10 valandų – niekas neateina, bet perspėjo, kad gali kiek vėluoti, tad per daug nesijaudinu. Laukiu. Jau ir 10.30…štai laikrodis 11 išmušė – nieko. Na, skambinu į TEO. Ten maloni konsultantė, susisiekusi su žmogumi, kurio laukiu, praneša – atsiprašome, įvyko nesusipratimas, šiandien jis atvykti negali. Na, kiek susierzinau, bet visko būna, tad suderinome kitą laiką (beje, po savaitės).

Vėl atėjo taip laukta diena. Susitarėme, kad internetą įves 8 valandą (mat 10 jau paskaitoje turiu būti, o, kaip sakė, viskas užtruks ilgiausiai valandą). Aštuonios. Vėl niekas nepasirodo. Beveik 9, tuoj turėsiu į paskaitas važiuoti, o niekas vėl neateina. Jau ruošiuosi skambinti TEO ir pasakyti, kad gali nebesivarginti ir interneto nebevesti, bet štai – skambutis į duris. JIS atėjo! Na, neišvarysiu gi dabar žmogaus. Nors į parkaitą taip ir nebenuėjau.

Praėjo pusantro mėnesio. Viskas lyg ir gerai, tik porą kartų ryšys buvo dingęs, bet juk pora valandu ir be interneto išgyvent galiu. Ir štai, vieną dieną internetas kaip dingo, taip ir nebeatsirado net praėjus maždaug 5-6 valandoms. Vėl skambinu į TEO. Ir ką išgirstu? Ogi atjungė internetą, nes nesusimokėjau! Bet palaukite, jokių sąskaitų negavau. Na, pirmo mėnesio gale maniau, kad sąskaitos nebuvo, nes internetu naudojuosi tik porą savaičių. Šaiaip nežinau, kada (t.y. mėnesio pradžioje ar gale) TEO savo klientams sąskaitas siunčia, tad kantriai laukiau, kol manęs neatjungė. Pasirodo, nesvarbu, kad pasirašant sutartį nurodžiau, jog noriu gauti popierines sąskaitas, t.y. pageidauju popieriukų, kuriuose būtų parašyta, kiek turiu sumokėti. O man pasako, kad, nors jų duomenų bazėje ir parašyta, kad man turi siųsti popierines sąskaitas, kažkodėl niekas to nedarė ir tikėjosi, kad susimokėsiu internetu. Tad turėjau eiti į TEO ir prašyti, kad man duotų mano sąskaitą, o kadangi viskas vyko šeštadienį po pietų, kuomet TEO baiginėjo darba, visą savaitgalį interneto nebuvo. Na, pirmadienį pagaliau viską susitvarkiau, internetas atsirado. Valio!

Beveik nesutrinkančiu interneto ryšiu naudojuosi lygiai 5 savaites. Ir štai, vėl pradingsta internetas. Na, ne pirmas kartas, palaukiu porą valandų, bet kadangi ryšio vis nėra, eilinį kartą skambinu į TEO. Užregistruojų sutrikimą, pasako, kad nėra sinchronizacijos tarp jų ryšio ir modemo (ar kažką panašaus) ir kad greičiausiai taip atsitiko dėl jų kaltės, viską sutvarkys. Nieko tokio, juk visos technologijos karts nuo karto sustreikuoja, tai suprantama. Pasak konsultanto, per 20 valandų su manim susisieks, ir praneš priežastis. Vėl laukiu. Praėjus dvidešimčiai valandų – jokių žinių. Skaskambučio sulaukiu po 28 valandų. Praneša, kad pas juos viskas tvarkoje, tad gedimas įvyko dėl mano kaltės. Jei noriu interneto, turiu sumokėti 50 litų už jų darbuotojo atvykimą. Gerai, sutinku.

Atvyksta vyrukas, turintis sutvarkyti mano problemas. Viską apžiūri, ir konstatuoja, kad modemas, kurį tai dosniai man padovanojo TEO, yra brokuotas. Gaunu naują modemą. Ryšio sutrikimas įvyko lyg ir ne dėl mano kaltės, bet vis tiek turiu simokėti. Supykstu, bet sumoku, nors tą pyktį kiek nuslopina gan simpatiškas ir labai malonus bei linksmas TEO vyrukas, kuris pas mane svečiavosi.

Viskas tvarkoje, naudojuosi internetu. Bet štai, VĖL savo pašto dėžutėje nerandu popierinių sąskaitų, o „mano TEO“ atsiranda grasinantis laiškas, kad atjungs internetą, nes neapimokėjau sąskaitos (kurios vėl negavau!). Viskas, mano kantrybė trūko. Einu į TEO atsisakyti interneto.

Ir ką Jūs manot? Pasakius, kad noriu nutraukti sutartį, mane „labai mandagiai“ išvadino išnaudotoja, kuri, matai, bjaurybė, kol nemokamai, tol naudojasi, o paskui ir atsisako interneto. Nors atsisakiau praėjus ne 6, o 3 su puse mėnesio – atsibodo nuolatiniai nesusipratimai. Ir, žinoma, išvardinusi priežastis, dėl kurių atsisakau „puikiausio“ Zebra interneto, buvau apšaukta (netiesiogiai) kvaila nesusipratėle, kuri nesuvokia, kad kartais kyla nesklandumų.

Bet palaukite, per tris su puse mėnesio 3 nesklandumai yra normalu??? Be to, tik vienas kilo dėl tecninių priežasčių (už kurį vis tik turėjau mokėti). Kiti du kilo dėl komunikacijos sutrikimų tarp TEO darbuotojų (žinoma, jų asmeniškai nekaltinu).

Tad man kyla pora klausimų: 1) kodėl TEO negali sutvarkyti savo ryšių sistemos, kad viskas vyktų taip, kaip buvo sutarta?; 2) kodėl aš, pasinaudojusi paties TEO pateiktu pasiūlymu išbandyti internetą, ir jo atsisakiusi (dėl to, kad nebuvau patenkinta), turėčiau jaustis siaubingai kalta?; 3) kodėl mane apgaudinėja, kad, nutraukus sutartį, turiu moketi? Pirminiame pasiūlyme parašyta, kad nepraėjus 6 mėnesiams nuo naudojimosi paslauga pradžia, galiu sutartį nutraukti be jokių sankcijų, o tik jai įsigaliojus ir norėdama ją nutraukti, privalėčiau sumokėti beveik 300 litų. Ir tik pamojavus skrajute visi mokesčiai pradingo.

Tikrai neieškau užuojautos, tačiau nervina, kuomet tokia „rimta“ kompanija, kaip TEO nesugeba susitvarkyti su savo vidaus problemomis, tuo pačiu sukeldama nepatogumų ir klientams. Gerai, kad turėjau galimybę išbandyti Zebra internetą nemokamai. Dabar jau žinau, kad už tokią paslaugą mokėti neverta.

www.skundai.lt

Telia internet dispute: ‘No end in sight’

Internet traffic between Sweden’s TeliaSonera and US-based Cogent Communications has been cut off for more than ten days and both sides point fingers at one another while customers continue to suffer.

“It’s an unfortunate situation which we hope we can resolve, both for the sake of our customers and those of Telia,” said Cogent CEO Dave Schaffer to The Local.

Facts are hard to come by in the dispute, with both internet providers offering starkly different versions of why the relationship went sour.

Citing emails from “someone high up in Telia”, Schaffer claims that TeliaSonera “made a conscious decision” to ignore warnings from Cogent that it was failing to provide adequate connectivity points for the exchange of information between the two companies’ customers.

As a result, said Schaffer, internet traffic between Cogent’s European customers was often re-routed all the way to the US and back, causing delays and disrupting customers’ ability to access certain websites such as YouTube.

His company decided to cut off internet communications with TeliaSonera on March 13th rather than continue to provide Cogent customers with a “degraded” internet experience.

But the move caught TeliaSonera and its customers off guard.

“It was quite a surprise to us,” said TeliaSonera spokesperson Maria Hillborg to The Local.

As a result of the move, many of TeliaSonera’s customers in the Nordic region have limited or no connectivity to websites hosted by Cogent.

Hillborg had no clear answers as to what TeliaSonera may have done to upset Cogent, explaining instead that Cogent unilaterally cut off access in the middle of ongoing discussions between the two companies about “the future terms and conditions governing our relationship.”

“We are still in discussions about are future relationship, but I’d prefer that the details remain between us and Cogent,” she said.

Schaffer contends, however, that no “substantive” discussions have taken place since the cut off, and he sees no reason to believe that the situation will be resolved anytime soon.

“The decision of whether or not to move forward is up to TeliaSonera,” he said.

“We are willing and ready to honour the contract that was in place.”

Following Cogent’s decision, TeliaSonera released a statement to customers explaining why they were having trouble connecting to certain sites and blaming Cogent for escalating the dispute.

“Prior to Cogent’s abrupt decision to sever connectivity, TeliaSonera had rejected Cogent’s alleged breach of contract claim and explained TeliaSonera’s belief that Cogent had failed to satisfy certain contractual requirements. Cogent, in turn, responded to this impasse by disconnecting all connectivity with TeliaSonera,” said the statement.

But Cogent’s CEO insists that TeliaSonera consciously refused to honour the terms of an agreement between the two companies as a response to Cogent’s decision to expand into markets TeliaSonera considers its own.

“I firmly believe they’re attempting to keep us out of the Nordics and eastern Europe,” said Schaffer, noting that the troubles began shortly after Cogent announced expansions into markets TeliaSonera considered its home turf.

While the dispute has resulted in many TeliaSonera customers being left with an inferior internet experience, Schaffer claims that customers in some of TeliaSonera’s markets are happy to see Cogent take on Sweden’s formerly state-owned telecom operator.

“I got an email from a Telia customer in eastern Europe who said he was thrilled that the Telia mafia was finally on its way to being broken,” he said.

www.thelocal.se

Internet Rift Opens over ISP Peering Dispute

Telia customers are cut off from Cogent’s extensive network due to a peering dispute.

Cogent and Telia cut each other off in tit-for-tat contract dispute

A bandwidth spat opened a rift on the internet last week, cutting off web traffic between two of the world’s larger bandwidth providers: U.S.-based Cogent Communications, and Swedish telecommunications giant TeliaSonera.

The two companies participate in a common arrangement on the internet called peering, which permits traffic to flow between major bandwidth providers by agreeing to trade roughly equal amounts of data amongst each other. When that connection is severed, called de-peering, customers from one network are unable to communicate with the other, unless they can route around the split via other, third-party networks.

According to Cogent CEO David Schaeffer, TeliaSonera peered data selectively and refused to upgrade bandwidth at some of the companies’ peering connections, causing traffic to take long, winding routes around the internet and saturating peered connections’ pipes.

“Some traffic flow was impeded and some traffic was redirected further than it needed to go,” said Cogent spokesman Jeff Henrikson. “They weren’t responding to requests to comply with our contract, and we weren’t left with much alternative but to terminate the contract.”

Initially, customers wanting to reach the other providers’ network were able to do so, utilizing networks from Verizon, AT&T and Level 3 Communications – but that only worked for about 12 hours, after which communications between the two mysteriously stopped.

Earl Zmijewski of internet intelligence firm Renesys says that the split is the result of one of three different outcomes:

  • Cogent stopped accepting routes to Telia from outside networks.
  • Telia stopped accepting routes to Cogent from outside networks.
  • Outside networks (Zmijewski names Verizon) stopped accepting traffic between the two.

Speaking to the Washington Post, Cogent CEO David Schaeffer denies the fact that the loss of routes had anything to do with Cogent, instead speculating TeliaSonera likely refused to pay other providers for traffic.

A representative for TeliaSonera, when contacted by the Washington Post, refused to comment on Schaeffer’s speculations but said that the two companies were in negotiations to resume connections – but that it wouldn’t consider re-peering until “TeliaSonera receives the compensation Cogent owes us.”

Schaeffer says that his company’s expansion into Nordic territories – TeliaSonera’s home turf – may have something to do with the ongoing spat and TeliaSonera’s alleged lack of cooperation.

“We’ve become much more aggressive,” said Schaeffer, “as we have expanded our network about four months ago in Norway and Finland.”

De-peering disputes often devolve into a game of “chicken,” where the two companies try to completely cut off each other’s traffic; the onus of response is left to whichever company has the largest customer uproar when their networks stop working and websites become inaccessible.

However, authorities on the matter are failing to find real-world examples of disruptions caused by the Cogent/TeliaSonera dispute: “I don’t have any juicy examples,” wrote Zmijewski, noting that his lack of examples is both good and bad: bad, because only through big examples would the two companies be forced to settle their differences; but good, because it seems that the de-peering dispute is having little impact on the greater internet.

Zmijewski was able to find one example, though: “Martha Stewart Living is [a single-homed network] behind Cogent … If you go to Telia’s looking glass as of the time of this posting, you cannot get to Martha’s network. As far as Telia is concerned, Martha doesn’t exist.”

“Does this mean that the Swedes are deprived of the pleasure of buying Martha’s wares and sending her email?” asked Zmijewski. “Not at all. Her web site is hosted by Savvis and a customer service email address points to AOL. But if Martha’s parole officer allows her to visit Scandinavia any time soon, she won’t be able to reach her corporate network.”

Given that the majority of Cogent’s clients are large businesses and ISP’s with tens-to-hundreds of thousands of customers, it’s likely that Cogent’s clients are simply routing around the rift on their own, using backup connections from other bandwidth providers.

www.dailytech.com

Fiksuotojo ryšio rinkoje bręsta permainos

Lietuva sulaukė Europos Komisijos (EK) kritikos dėl įsigalėjusios monopolijos fiksuotojo ryšio tinkle, tačiau kritikos didžiausią rinkos dalį užimanti kompanija nepriima.

EK teigia, kad dėl monopolijos nauji rinkos dalyviai patiria sunkumų norėdami įeiti į fiksuotojo ryšio rinką. Komisijos teigimu, tik 6 proc. Lietuvos abonentų naudojasi alternatyviu fiksuotojo telefono ryšio tiekėju. Tačiau liūto dalį rinkoje valdanti AB TEO LT nemano esanti minėtų pastabų adresate, rašo „Respublika“.

„Tuometis „Lietuvos telekomas“ išimtinę teisę diegti ir teikti fiksuotojo telefono ryšio paslaugas Lietuvoje prarado dar 2003 m. pradžioje. Per šį laikotarpį telekomunikacijų rinka plėtojosi ypač sparčiai, ir dabar ji yra labai konkurencinga. Tą rodo ir tas faktas, kad šiuo metu fiksuotojo telefono ryšio paslaugas Lietuvoje teikia beveik pusšimtis bendrovių“, – „Respublikai“ sakė TEO LT atstovas spaudai Antanas Bubnelis ir pridūrė, kad kompanijos EK kritika tiesiogiai neliečia.

„Komisijos žodžiuose yra tiesos. Situacija rinkoje tikrai nelengva, o pagal rinkos rodiklius galima manyti, kad mažiems operatoriams nėra lengva įeiti į rinką ir tai susiję su rinkos atvėrimu. Tai savo ruožtu yra ilgas procesas“, – „Respublikai“ sakė Ryšių reguliavimo tarnybos (RRT) Strategijos departamento direktorius Feliksas Dobrovolskis.

Viena pagrindinių rinkos atvėrimo priemonių – tinklų sujungimo kainos, kurią patvirtina RRT, nustatymas. Tarnyba šiuo metu yra patvirtinusi tam tikras kainas, kurios turėtų įsigalioti jau nuo balandžio. Taip tikimasi, kad rinkos liberalizavimo procesas paspartės.

Anot F.Dobrovolskio, Lietuvoje fiksuotojo ryšio monopolija egzistuoja todėl, kad jos liberalizavimas sutapo su mobiliojo ryšio populiarėjimu.

Fiksuotojo ryšio abonentų skaičius sparčiai mažėja, ir šiuo metu Lietuvoje yra 800 tūkst. abonentų, tačiau, pašnekovo nuomone, fiksuotasis ryšys turi ateitį kaip ne individualus, o biurui ar namams skirtas ryšys. Pagrindinis jo pranašumas prieš mobilųjį – kokybiškas duomenų perdavimas, tačiau kad išsilaikytų rinkoje, fiksuotasis ryšys privalo evoliucionuoti.

www.balsas.lt

The Crack In The Internet

Since March 13, customers of two large Internet providers, Cogent Communications Group Inc. and TeliaSonera AB are unable to contact each other through the Internet, unless they have backup connections from other companies. This means, for instance, that some U.S. Web sites hosted by Cogent customers are inaccessible to surfers in the Nordic countries, where Sweden-based TeliaSonera is the largest telecommunications operator. It’s like Cogent and TeliaSonera customers are on different Internets.

“Basically, parts of the Internet can’t talk to each other, “David Schaeffer, chief executive of Washington-based Cogent, said the two companies had a “peering” contract, under which they exchanged traffic from each other’s customers, with neither company paying the other for access.

But TeliaSonera continuously breached the terms of the contract by not exchanging traffic in certain locations, and refusing to upgrade connections that were saturated, Schaeffer said.

clipmarks.com

PTS to gain powers to push through bitstream access?

A government bill announced on Tuesday could give the Swedish regulator extra powers to ensure the country’s broadband market is as open as possible. The legislation is aimed at making certain that former monopoly provider TeliaSonera does not discriminate in providing access to its networks. The telco took a pre-emptive step last autumn – not long after draft legislation was proposed – of creating a separate company for its copper and fibre networks with a requirement that the unit sell network access on equal terms to all wholesale companies. The recent bill would, however, allow the National Post and Telecom Agency (PTS) to request that TeliaSonera provides bitstream access via a subsidiary wholly separate from the one that operates the network. A PTS official said that without bitstream access it was not commercially viable for other operators to supply services in areas with low population densities, which account for about three million of Sweden’s nine million population.

Bitstream access is a topic at the forefront of several western European markets. Recently Germany’s Deutsche Telekom published proposed prices in response to a regulatory demand made last year, while Swiss regulator ComCom is currently deliberating on how best to implement the service.

www.telegeography.com

Spat between carriers Cogent and TeliaSonera puts customers on different Internets

President Bush famously spoke of “the Internets” in 2004. Well, they’re here.

Since March 13, customers of two large Internet providers, Cogent Communications Group Inc. and TeliaSonera AB are unable to contact each other through the Internet, unless they have backup connections from other companies.

This means, for instance, that some U.S. Web sites hosted by Cogent customers are inaccessible to surfers in the Nordic countries, where Sweden-based TeliaSonera is the largest telecommunications operator. It’s like Cogent and TeliaSonera customers are on different Internets.

“Basically, parts of the Internet can’t talk to each other,” said Earl Zmijewski, general Manager of the Internet data division at Renesys Corp., which keeps track of how carriers route traffic over the Internet.

It’s not the first time this has happened: Now and then, Internet companies indulge in what Zmijewski calls playing “chicken.” If they’re fighting over a contract, they disconnect each other, and wait to see who blinks first. The number of irate customers each company faces will probably determine who does.

David Schaeffer, chief executive of Washington-based Cogent, said the two companies had a “peering” contract, under which they exchanged traffic from each other’s customers, with neither company paying the other for access. But TeliaSonera continuously breached the terms of the contract by not exchanging traffic in certain locations, and refusing to upgrade connections that were saturated, Schaeffer said.

That forced Cogent traffic to take long detours, according to Schaeffer. For instance, it sometimes had to carry data from a Cogent customer in Europe across the Atlantic to the U.S., then hand it over to TeliaSonera, which carried it back across the Atlantic to its European destination.

Cogent cut its direct links to TeliaSonera on March 13. For a while, customers of the two companies were still able to connect indirectly, through intermediaries connected to Cogent and TeliaSonera, but that possibility disappeared on Friday, according to Renesys

Schaeffer said the loss of alternate routes had nothing to do with Cogent, and speculated that TeliaSonera has refused to pay other providers for traffic destined for Cogent.

TeliaSonera did not comment on that allegation. Spokeswoman Maria Hillborg said the companies were trying to work out an agreement, and that a “requisite for that agreement is that TeliaSonera receives the compensation Cogent owes us.”

Schaeffer denied that the companies were in negotiations.

Cogent has 15,000 customers, most of them large corporate, government and academic entities, who in turn provide “tens of millions” of people with Internet access. Most of the customers have backup links from other providers, or use the Cogent link as a backup to their main provider. Either way, they are still able to connect to TeliaSonera’s 36.1 million direct customers through the other link.

Schaeffer said TeliaSonera’s reluctance to improve the connections to Cogent were probably due to Cogent’s recent expansion in the Nordic company’s home territory.

“We’ve become much more aggressive as we have expanded our network about four months ago in Norway and Finland,” Schaeffer said.

www.signonsandiego.com

US-Swedish Carrier Spat ‘Breaks’ Net

President Bush famously spoke of “the Internets” in 2004. Well, they’re here.

Since March 13, customers of two large Internet providers, Cogent Communications Group Inc. and TeliaSonera AB are unable to contact each other through the Internet, unless they have backup connections from other companies.

This means, for instance, that some U.S. Web sites hosted by Cogent customers are inaccessible to surfers in the Nordic countries, where Sweden-based TeliaSonera is the largest telecommunications operator. It’s like Cogent and TeliaSonera customers are on different Internets.

“Basically, parts of the Internet can’t talk to each other,” said Earl Zmijewski, general Manager of the Internet data division at Renesys Corp., which keeps track of how carriers route traffic over the Internet.

It’s not the first time this has happened: Now and then, Internet companies indulge in what Zmijewski calls playing “chicken.” If they’re fighting over a contract, they disconnect each other, and wait to see who blinks first. The number of irate customers each company faces will probably determine who does.

David Schaeffer, chief executive of Washington-based Cogent, said the two companies had a “peering” contract, under which they exchanged traffic from each other’s customers, with neither company paying the other for access. But TeliaSonera continuously breached the terms of the contract by not exchanging traffic in certain locations, and refusing to upgrade connections that were saturated, Schaeffer said.

That forced Cogent traffic to take long detours, according to Schaeffer. For instance, it sometimes had to carry data from a Cogent customer in Europe across the Atlantic to the U.S., then hand it over to TeliaSonera, which carried it back across the Atlantic to its European destination.

Cogent cut its direct links to TeliaSonera on March 13. For a while, customers of the two companies were still able to connect indirectly, through intermediaries connected to Cogent and TeliaSonera, but that possibility disappeared on Friday, according to Renesys

Schaeffer said the loss of alternate routes had nothing to do with Cogent, and speculated that TeliaSonera has refused to pay other providers for traffic destined for Cogent.

TeliaSonera did not comment on that allegation. Spokeswoman Maria Hillborg said the companies were trying to work out an agreement, and that a “requisite for that agreement is that TeliaSonera receives the compensation Cogent owes us.”

Schaeffer denied that the companies were in negotiations.

Cogent has 15,000 customers, most of them large corporate, government and academic entities, who in turn provide “tens of millions” of people with Internet access. Most of the customers have backup links from other providers, or use the Cogent link as a backup to their main provider. Either way, they are still able to connect to TeliaSonera’s 36.1 million direct customers through the other link.

Schaeffer said TeliaSonera’s reluctance to improve the connections to Cogent were probably due to Cogent’s recent expansion in the Nordic company’s home territory.

“We’ve become much more aggressive as we have expanded our network about four months ago in Norway and Finland,” Schaeffer said.

www.washingtonpost.com

Sweden proposes law, seeks open broadband market

Sweden proposed on Tuesday its telecom regulator be given extra powers to ensure the country’s broadband market was open, legislation that could require TeliaSonera to make structural changes.

The legislation is aimed at making sure that former monopoly provider TeliaSonera does not discriminate in providing access to its copper wire network.

Last autumn, not long after draft legislation was proposed, TeliaSonera created a separate company for its copper and fibre networks with a requirement that the unit sell access to them on equal terms to all wholesale companies.

The move pre-empted government legislation, but the bill announced on Tuesday could give the regulator power to ask for further changes if it believes the broadband market is not open.

The bill allows for National Post and Telecom Agency (PTS) to request TeliaSonera administer its copper network separately — as it now does — and that it provides access to so-called bitstream equipment via a separate subsidiary.

A bitstream is a stream of information used on a network, essentially a bit of code within the software that allows the network to run.

A PTS official said that without access to this equipment, it was not commercially viable for other operators to supply services in areas with low population densities, which account for about 3 million of Sweden’s 9 million population.

“We are giving the PTS another tool to increase competition,” Minister for Communications Asa Torstensson said in a statement.

Any decision calling on TeliaSonera to separate parts of its business must be preceded by an investigation and the European Commission needs to approve of any actions requested. 

The legislation is due to come into force on July 1.

Niclas Palmstierna, chief executive for the Nordic region at Tele2 (TEL2b.ST: Quote, Profile, Research), said the legislation was necessary to ensure TeliaSonera was open.

He said TeliaSonera was increasing its market share whereas other former monopolies tended to lose market share over time.

“We still have more than 50 percent of the population that will only be able to have one choice of broadband supplier,” he said.

If companies have to supply their own bitstream equipment in order to compete with Telia, it would be like building a highway next to an existing one, he said.

TeliaSonera officials could not be immediately reached for comment.

www.reuters.com

Unexplainable network issues made explainable

Telecom operator TeliaSonera and U.S.-based connectivity provider Cogent Communications have gotten into an ugly spat and have stopped interconnecting (peering), according to some of my sources in the telecom business. What this essentially means is that Telia’s DSL customers could have trouble seeing Cogent-connected web services. Telia, now part of TeliaSonera is one of the largest networks in Europe.

This is the statement send by TeliaSonera to its customers

Dear Customer,
We would like to give you the following information:

Cogent has decided not to exchange traffic directly with TeliaSonera’s AS 1299 or indirectly with AS 1299 through a third-party provider. As a result, Cogent has partitioned the Internet and disrupted the flow of traffic between Cogent and TeliaSonera customers.

While this has a negative impact on some users of the Internet, this effect is the result of Cogent’s decision and is unfortunately beyond TeliaSonera’s control. Until Cogent rectifies this situation, TeliaSonera customers experiencing any difficulty reaching Cogent’s network can continue to purchase IP Transit from TeliaSonera along with another Tier 1 provider. This will fix the immediate problem and ensure optimal connectivity going forward.

We sincerely apologise for the inconvenience caused…
If you have further concerns, please address your commercial contact at TeliaSonera

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